Shipping & Delivery Policy – Drx Sandeep Wellness
Last updated: [10 June 2025]
At Drx Sandeep Wellness, we offer digital health and wellness services, and as such, we do not deal with physical shipping or delivery of products. This policy outlines how we handle the delivery of our digital services.
1. Nature of Our Services
Our services include personalized diet plans, wellness consultations, and related digital products. These services do not involve physical shipping.
Upon successful payment, our team will prepare and deliver your service digitally (via email, phone consultation, or other online communication channels).
2. Delivery Process
Diet Plans: Once the payment is completed and all the necessary details are provided, your customized diet plan will be sent to you via email or shared during a consultation within 24 hours.
3. Delays in Service Delivery
While we strive to deliver services as quickly as possible:
In the rare case that we are unable to deliver your service within 24 hours, you will be notified immediately, and we will offer an alternative solution or refund as per our Cancellation and Refund Policy.
Any delays beyond our control (e.g., email issues, technical difficulties) will be communicated promptly.
4. Contact for Delivery Issues
If you experience any issues with the delivery of your diet plan, please contact us:
📧 Email: contact@drxsandeep.com
📞 Phone: 9236991155
5. Digital Products
If any digital products are included as part of your wellness package, they will be delivered through email, whatsapp or via our website. You will receive a direct download link or access to the content once the payment is confirmed.
6. No Physical Shipping
Since our services are entirely digital, there is no physical shipping or delivery of goods. The delivery of all services occurs through email, whatsapp, online consultations, and/or downloadable files.